Financial Conduct Authority (FCA) temporarily froze Payoneer card activity! What is this?


Today, when I opened my Payoneer card to withdraw payment, I saw this message in dashboard.

Important update regarding your Payoneer card
As you may have heard, Wirecard AG unexpectedly filed for insolvency. As a result, the Financial Conduct Authority (FCA) temporarily froze all card activity. Progress is being made to lift the freeze soon, which will allow you to access the funds on your Payoneer card.
In the meantime, all incoming payments will be loaded onto your Payoneer currency balance where they’ll be safe and accessible. We are taking urgent steps to resolve this situation.
We will keep you updated and appreciate your patience.

What should I do now?

I am a freelance web developer and the only way to receive payment in my country (Pakistan) is Payoneer master card. I have $653 in my Payoneer account but I'm unable to withdraw it. I really need this money to pay the bills and buy groceries because I'm completely dependent on freelancing work.

Now, I am wondering whether Payoneer or Wirecard is a scam?

What are your thoughts about this issue?

asked 28 Jun 2020 01:00:43 AM

No comment found



As of 30 June 2020, Financial Conduct Authority (FCA) has lifted the temporary freeze from Payoneer cards.

Here's the notification I received in my Payoneer account dashboard.

Good news about the funds on your Payoneer card
We’re happy to inform you that the FCA freeze is lifted. You can now withdraw the funds on your card from an ATM or spend them online and in-store. From Monday 6 July,2020, you will be able to withdraw your funds to your local bank account and make payments.
All incoming payments will continue to land in your Payoneer currency balance, and not on your Payoneer card. From there you can withdraw them to your bank account or make payments. We appreciate your patience and regret the inconvenience caused.

Payoneer also sent an email to its users in order to inform that the issue has been resolved. Here's the screenshot of email.

answered 01 Jul 2020 04:30:59 AM

Thanks. I got this email from Payoneer too. It seems like Payoneer will offer a new prepaid card after this incident. — soniazahoor 01 Jul 2020 05:01:07 AM

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